Blog post | Connexions

Connexions Digital Customer-Centric Experience (cDigital C²X): A POV on Building Organizational Customer-Centric Culture Beyond Customer Service to Drive Exceptional Experiences.

Connexions Digital Customer-Centric Experience (cDigital C²X): A POV on Building Organizational Customer-Centric Culture Beyond Customer Service to Drive Exceptional Experiences.

By Amin Ghishtelai| 2018-02-10T22:54:52+00:00 February 9th, 2018|Categories: Blog post|

When I think about an organizational Customer-Centric thinking to deliver delightful customer experiences, I try and use an analogy. And the analogy that I'd like to use is

SAP Hybris Digital Marketing Strategy: The Power of an Effective Marketing Solution and Why It Matters – A Connexions’ Point of View

By Amin Ghishtelai| 2018-02-10T00:26:44+00:00 January 7th, 2018|Categories: Blog post|Tags: SAP Hybris|

One of the biggest mistakes organizations can make is to think having a great eCommerce Storefront with a robust SEO is an effective digital strategy. While their marketing

Connexions Digital Customer-Centric Experience (cDigital C²X): A Multi-Channel approach to driving Customer Loyalty through integrated SAP S/4HANA Cloud platform and SAP Hybris solutions.

By Amin Ghishtelai| 2018-02-14T10:38:55+00:00 December 9th, 2017|Categories: Blog post|Tags: cloud, Digital|

On average, it costs five to eight times more to acquire new customers than it does to keep current ones. That's a significant investment that can have an